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Wednesday ‪06:44 pm‬ Massawejerome10 massawejerome10@gmail.com (change) from Zendesk Support
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Oly Friday ‪08:44 pm‬ (assign)

Requests #10848, #10859 were closed and merged into this request.

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- no data available in...PNG
- exam not seen in act...PNG

Massawejerome10 Thursday ‪06:30 pm‬

i published exam but student can not see exam
________________________________
Jerome Massawe
Information Technology Specialist
Moshi-Kilimanjaro
Kilimanjaro|Tanzania
PO Box 7042 | Moshi | Tanzania
Mobile: +255 658066983 (Tanzania)

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Mobin Thursday ‪01:13 pm‬ (assign)
Hello Massawejerome10,
Make sure to publish the exam. Without being published student can not see the online exams.
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Oly Thursday ‪10:52 am‬ (assign)
Hello Massawejerome10,
Thank you very much for writing to us. This is Oly from Creativeitem.
I'm forwarding your message to our developer team. They will be in touch with you soon.
Really appreciate your patience.
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Massawejerome10 Wednesday ‪06:44 pm‬

I was try to create an exam in the admin page, exam created but students unable to see ,student only see answers script.What should i do in order my online exam to be seen to student page and student able to attempt it.Please help me !

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- eeror exam not seen.PNG

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Friday ‪05:33 am‬ Oscarjc oscarjc@juno.com (change) from Zendesk Support
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Oscarjc Today ‪06:19 am‬

atlas-business-directory ---------- Original Message ----------

Date: Sun, 28 Jul 2019 10:47:16 +0000

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Pollob Yesterday ‪04:47 pm‬ (assign)
Hi Oscarjc,
Where you want to remove the link to Creativeitem?
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Oscarjc Saturday ‪06:23 am‬

i got some problem with softwarewnem we try to edit an ad or setting from control panel or as a costumer the content disapear (ad head, description, price etc.)i changed to php 7.0 from 7.1 what version is work good? please help.

---------- Original Message ----------

Date: Fri, 26 Jul 2019 13:52:25 +0000

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Oly Friday ‪07:52 pm‬ (assign)
Hello Oscarjc,
Thank you very much for writing to us. This is Oly from Creativeitem.
I'm forwarding your message to our developer team. They will be in touch with you soon.
Really appreciate your patience.
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Oscarjc Friday ‪05:33 am‬

how remove Creativeitem link

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#
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- All unsolved tickets 32
- Unassigned tickets 3
- Ticket - Mobin 11
- Ticket - Joyonto 13
- Ticket - Oly 0
- Ticket - Pollob 5
- Recently solved tickets 44
- Suspended tickets 34
- Deleted tickets 4

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# Ticket - Pollob

5 tickets

|  |  |  | ID | Subject | Requester | Requester updated | Requested | Status | Support user |
--- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | ---

|  |  |  | ID | Subject | Requester | Requester updated | Requested | Status | Support user |
--- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | ---
|  |  | P | #10865 | Help | Jfernandez 95 | Saturday ‪01:47 am‬ | Saturday ‪01:47 am‬ | Tech support | Pollob |
|  |  | O | #10857 | remove Creativeitem link | Oscarjc | Today ‪06:19 am‬ | Friday ‪05:33 am‬ | Tech support | Pollob |
|  |  | O | #10830 | When i create online exam student not seen exam (no data available) | Massawejerome10 | Thursday ‪06:30 pm‬ | Wednesday ‪06:44 pm‬ | Tech support | Pollob |
|  |  | P | #10816 | Welcome mail | isaiah oladapo | Wednesday ‪12:41 pm‬ | Tuesday ‪09:07 pm‬ | Tech support | Pollob |
|  |  | P | #10738 | A session had already been started - ignoring session_start () | Crodriguez | Jul 18 | Jul 17 | Tech support | Pollob |
|  |  | P | #10649 | Bugs and errors | Varunsajeevan | Jul 19 | Jul 10 | Tech support | Pollob |

Tuesday ‪09:07 pm‬ isaiah oladapo mydappy@gmail.com (change) from Zendesk Support
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Pollob 14 minutes ago (assign)
Your server's fsockopen port is not open, please contact the server provider to fix it.
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- Screenshot 2019-07-2...png

Mobin Thursday ‪01:17 pm‬ (assign)
Check why the mail is not being sent

isaiah oladapo Wednesday ‪12:41 pm‬

OK thanks for the update

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Mobin Wednesday ‪12:38 pm‬ (assign)
Hello isaiah oladapo,
We are checking, We will let you know.
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isaiah oladapo Wednesday ‪12:21 pm‬

Hello Mobin,

I have created FTP account for you here is the account details:

password: @ekattor2019
host: 160.153.52.224
username: isaiah@sms.heritageacademyng.com
port: 21

website details:

URL: http://sms.heritageacademyng.com/
username: Spencer.okoroafor@heritageacademyng.com
password: Okoroafor2018

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Mobin Wednesday ‪12:18 pm‬ (assign)
Hello isaiah oladapo,
Please provide your application url, admin login and cpanel login credentials. We will look into the issue.
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isaiah oladapo Wednesday ‪12:15 pm‬

hello Mobin,

I enabled it yesterday.

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Mobin Wednesday ‪12:04 pm‬ (assign)
Hello isaiah oladapo,
Make sure that you have enabled Less Secure Apps on gmail from your account.
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Oly Wednesday ‪11:16 am‬ (assign)
Hello isaiah oladapo,
Thank you very much for writing to us. This is Oly from Creativeitem.
I'm forwarding your message to our developer team. They will be in touch with you soon.
Really appreciate your patience.
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isaiah oladapo Tuesday ‪09:07 pm‬

I have updated the app to version 6.2, I also add my gmail login details to the smtp. I didn't receive any welcome mail after creating 3 new users accounts.

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